TopX Bet's Privacy Policy – Your Data is Secure

Welcome to TopX Bet. This Privacy Policy explains how TopX Bet collects, uses, stores, and protects the personal information of its platform users. By using our website or mobile app, you are deemed to have accepted the terms of this Privacy Policy.

Topx bet is an internationally licensed online betting platform, operating in compliance with Bangladesh and international data protection laws. Our goal is to ensure you have full control over your personal data. If you have any questions about this policy, our support team is available anytime.

This document may be updated from time to time. We will notify you of any changes via email and revise the "Last Updated" date at the top of this page. We recommend checking this page periodically to stay informed.

When you register and use our services on TopX Bet, we collect various types of information. Full details are provided below:

We only collect information that is genuinely necessary to provide our services. We never ask for data we don't need, and no sensitive information is collected without your explicit consent.

TopX Bet uses the information it collects for the purposes listed below. In every case, we follow a data minimization policy:

• Account Management: Your identity information is used to create, verify, and maintain your account.
• Payment Processing: Financial data is used solely to process deposits and withdrawals; card details and mobile numbers are never stored.
• Customer Support: Your contact details are used to handle your questions, complaints, and support requests.
• Security Assurance: Technical data is analyzed to detect and prevent fraud, money laundering, and account hacking.
• Platform Improvement: Your usage patterns are analysed to help us improve TopX Bet's services.
• Legal Compliance: Your data is used to meet regulatory requirements and fulfil our legal obligations.
• Promotional Communications: Offers and updates are sent based on your consent and you may opt out at any time.

TopX Bet exercises strict caution when sharing your personal data with third parties. Information is shared only in the following limited circumstances:

• Payment Providers: Only the information required to process deposits and withdrawals is shared with Mobile Pay, Nagad, Rocket, or your bank.
• KYC Verification Services: Your information may be shared with licensed verification providers for identity verification purposes.
• Law Enforcement Agencies: Where required by a court order or lawful legal process, we are obligated to share relevant information with the appropriate authorities.
• Technology Partners: Encrypted and limited data may be shared with technology service providers involved in operating the platform. They are contractually bound to uphold our privacy standards.
• Fraud Prevention: Limited data may be shared with industry-level fraud prevention networks to help ensure overall platform security.

Outside of the cases above, your data is never shared with advertisers, research organizations, or any other third parties. We have data processing agreements in place with all third parties, requiring them to comply with TopX Bet's privacy standards.

TopX Bet's website uses cookies and similar technologies. Cookies are small text files stored in your browser that help enhance your browsing experience.

• Essential Cookies: Essential for maintaining login sessions and ensuring platform security. These cannot be disabled.
• Functional Cookies: Used to remember your language preference, location, and personal settings.
• Analytics Cookies: Collects anonymous data to help us understand which parts of the platform are used most.
• Marketing Cookies: Used to show you relevant offers based on your preferences. You can opt out of these at any time.

We do not use third-party advertising cookies. No attempt is made to track your browsing activity outside of TopX Bet.

Topx bet retains your data for defined periods, which vary depending on the type of information and applicable legal requirements:

• Data associated with active accounts is retained for as long as the account remains open.
• After account closure, transaction and financial records are typically retained for up to 5 years in accordance with legal obligations.
• KYC-related documents and data are retained for a maximum of 7 years.
• Data associated with inactive accounts (over 12 months) is reviewed and deleted where appropriate.
• Marketing data is deleted within 30 days of unsubscribing.
• If certain data must be retained for a longer period due to legal obligations, you will be informed accordingly.

After the specified retention period, all data is securely and permanently deleted or anonymized so that you cannot be identified in any way.

As a topx bet user, you have several important rights over your personal data — all backed by international privacy laws:

• Right to Access: You may request to view the personal information we hold about you at any time.
• Right to Rectification: You may request corrections to any inaccurate information we hold about you.
• Right to Erasure: In certain circumstances, you may request the deletion of your data, subject to any applicable legal obligations.
• Right to Restrict Processing: In certain circumstances, you may request that we restrict the processing of your data.
• Right to Portability: You may request a copy of your data in a standard, portable format.
• Right to Object: You may object to the processing of your data for marketing or certain other purposes.
• Right to Withdraw Consent: You can withdraw your consent to marketing communications at any time.

TopX Bet strictly prohibits anyone under the age of 18 from using the platform. We take special precautions to protect minors:

• Age verification is mandatory at registration. Date of birth and KYC documents are used to confirm your age.
• Any account found to belong to a minor will be closed immediately and all associated data will be deleted.
• TopX Bet does not knowingly collect or store personal information from anyone under the age of 18.
• If you believe a minor is using this platform, please contact us immediately.

If you are a parent or guardian and become aware that your child is using topx bet, please contact us immediately. We will act promptly and delete all associated data.

TopX Bet uses industry-leading security technologies to protect your data. Our security infrastructure comprises the following components:

• 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
• Two-Factor Authentication (2FA): OTP verification is used as an additional layer of security during login.
• Firewall & DDoS Protection: Our servers are equipped with advanced firewalls and intrusion prevention systems.
• Regular Security Audits: Regular security audits are conducted by independent third-party experts.
• Data Backup: Your data is regularly backed up on secure, encrypted servers.
• Access Control: Only authorised personnel may access specific data, and all access is fully logged.

Please note, however, that no online platform can guarantee 100% security. Keep your password strong, change it regularly, and never share it with anyone.

TopX Bet may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance:

• You will be notified at your registered email address at least 30 days before any changes take effect.
• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, confirmation will be requested when you next log in to the platform.
• Continued use of the platform after any changes are made will be considered acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please do not hesitate to contact us. Our data protection team is ready to assist with any enquiries.